Upcoming events and training

Develop your understanding of what is available to prevent and tackle anti-social behaviour (ASB) including how to empower clients to manage their behaviour and acquire skills for social living.

Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.

This course will provide an introduction to commissioning homelessness services and explore what is considered good practice in commissioning.

Develop your understanding of the statutory duties the people you support may be owed by Local Authorities, including the duties of the Homelessness Reduction Act.

This course will equip you with the knowledge and skills required to safeguard adults at risk effectively, ensuring their wellbeing and safety.

Build your confidence in helping people at risk of suicide, exploring prevention, post-incident protocols, and how to support service users and staff after an incident.

This course will explore best practice and safety when it comes to lone working.

Develop your skills and knowledge to more effectively support individuals with alcohol-related issues, including those resistant to change.

Learn how to safely manage and de-escalate volatile situations and resolve conflict.

This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.

This course is ideal for anyone new to working in the homelessness sector, or for those who are looking to improve their awareness of homelessness.